RETURNS, EXCHANGES & REFUNDS

If you change your mind, you may request a refund (store credits) or exchange.

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Eligibility

• Request must be made within 72 hours of receiving your item

• Item must be:

  • Fully paid (non-discounted)

  • Unused and unopened

  • In original packaging

• A valid order receipt is required

Items purchased using discounts or promotions are not eligible for return or exchange.

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Return Shipping

• Customers are responsible for all return shipping costs.

• We recommend using tracked shipping, as we cannot be responsible for items lost in transit.

Refund Method

• Approved returns will be issued as store credits

• Processing time: 5–10 business days after the item is received and inspected.

All items are carefully inspected before shipping.
If your order arrives damaged or incorrect, we’ll make it right.

You may request a replacement or refund (store credits).

Requirements

• Notify us within 72 hours of receiving your item

• Provide:

  • Valid order receipt

  • Photos and/or videos and details of the issue via email

Requests made after 72 hours will not be eligible for replacement or refund.

A 10% restocking fee (based on product price) applies to all approved returns.

For any questions or concerns regarding your order, please email us at hello@weywaystudio.com.